Home Design Outlet Center, a fast growing online retailer of bathroom vanities and bathroom vanity cabinets, plans to open a new showroom warehouse in Los Angeles, CA this coming fall. This will be the first HomeDesignOutletCenter warehouse that is located in the West Coast.
The Company currently has showrooms in Philadelphia, New Jersey, Miami, Chicago, Virginia, and Orlando. These showrooms also function as warehouses for the Company to ensure that bathroom vanities are promptly delivered to customers.
“Having showrooms that also function as warehouses allow customers to browse the actual products if they want to,” said a spokes person from HomeDesignOutletCenter. “The added benefit is that we can ship products out to customers really fast. It’s a reinforcement of the message that Home Design Outlet Center really cares about customer service.”
Since its inception, the Company has taken great pains to ensure that it provides first class customer service. For instance, to ensure a pleasant shopping experience, Home Design Outlet Center does not compensate it’s staff on commission basis. This is to ensure that its staff does not employ any hard sell tactics that would create unpleasant buying experiences. In addition, all staff are equipped with adequate product knowledge so that customers can obtain the information they need from support and sales staff easily.
Product information is available on the Company’s official website. Customers can browse the website and identify the products that they need. Detailed information accompanies each and every product. That makes it easy for customers to make informed buying decisions. For example, a customer would be able to browse high quality photographs of the product. There are even product videos available on the website! If customers require any further assistance, they can always call or email the Company for assistance. Live Chat is also available for those who prefer online interaction.
The online website is just one aspect of the Company’s overall business strategy. Home Design Outlet Center also strives to provide competitive pricing. Customers may enjoy superb savings of up to 70%! How is this possible? Home Design Outlet Center allows customers to buy from factory direct. That means there are no unnecessary middle layers to increase the prices of the products. When there are several middle layers (e.g. distributors, dealers, etc), the cost of the products inevitably rises and such costs are usually passed on to customers. At Home Design Outlet Center, this undesirable scenario is avoided and customers are usually surprised by how much they can save when they shop at the website or showrooms.
“The showrooms allow us to be closer to our customers,” said the Company spokes person. “We can interact with them directly, provide pre-sales support, and show the actual physical items to them.”
After viewing the physical products, customers may opt to place orders on the spot. Alternatively, customers can take the time to review their options and then place their order at a later date. Orders can be placed on the Company’s official website or by phone.
Home Design Outlet Center official website: http://www.homedesignoutletcenter.com